Health Insurance FAQ
Do the program fees include insurance? What does the insurance cover?
Yes, program fees include insurance coverage. This policy provides secondary international medical, travel, and emergency evacuation insurance for each student. Coverage begins when a student joins the group at the GLA destination airport or arrives on campus, whichever comes first, and ends at the conclusion of the program.
Because this plan functions as secondary insurance, it is intended to support—not replace—any primary insurance a student may already have. If a student has their own health or travel insurance, that plan will be billed first. The GLA insurance can then help cover any remaining eligible costs, such as deductibles or co-pays.
However, in the case of a true emergency—such as a broken leg, burst appendix, or other serious situation—GLA staff will use the GLA-provided insurance right away to ensure the student receives fast, effective care. This helps streamline treatment and medical coordination. Or if a student’s coverage does not cover them or they do not have insurance, it will serve as primary coverage.
Full policy details will be sent to enrolled families in the student’s acceptance packet. If you would like more information about the insurance policy before applying, please contact us. GLA also strongly recommends families purchase additional travel insurance independently to protect against tuition loss in the event of cancellation, and to cover things like flights, electronics, or additional coverage limits.
What if a student has a medical problem during the program
If a student becomes sick or injured, our staff will ensure they receive the care they need—whether that’s arranging a doctor’s visit, taking them to the nearest hospital, filling a prescription, or supporting them through recovery. In most cases, the student or family may pay out-of-pocket for treatment up front, and then submit a claim for reimbursement through their primary insurance, followed by the GLA-provided insurance if there are remaining eligible expenses.
In a serious medical emergency, staff will use the GLA-provided insurance immediately to ensure prompt care and eliminate delays in treatment.
Families will receive complete insurance and claims instructions before departure and are encouraged to review those materials closely. You may also choose to purchase additional insurance based on your family’s preferences.
What if a student takes medication regularly or has a pre-existing medical condition requiring special care?
Students must bring enough of their prescribed medication to last the entire program, along with a copy of the prescription and their doctor’s contact information. This info should also be clearly included on the student’s GLA medical form. Our staff review these forms in advance so they are prepared to support any health needs during the program.
If a medical issue arises during the trip, will the GLA staff keep parents informed?
Yes. While minor symptoms are common as students adjust to a new environment, our staff monitor student wellness closely. If a student experiences mild symptoms lasting 24 hours or more without resolve, parents will be contacted. If a student experiences symptoms that impact their ability to participate in the days’ activities, parents will also be contacted. In the event of a medical emergency, parents will be notified once the student has been stabilized. If a student needs to leave the program for health reasons, we’ll work directly with parents to coordinate a safe and supportive return home.
Do staff members know First Aid and CPR?
Absolutely. All GLA staff are certified in First Aid and CPR. In some program locations, staff may hold additional relevant certifications such as Wilderness First Responder or Lifeguard Certification.