My flight was delayed… what do I do? Part III

Need assistance? We’re here to help!

It’s ok to ask for help! GLA headquarters is staffed by seasoned travelers, and we’ve all been in flight delay situations before. If you get to the airport, find out your flight is delayed, and are unsure about what to do next, the GLA on-call staff will be happy to take your call and walk you through your next steps.

Your parents can also be a great resource. When you’re lugging around a oversized carry-on bag and are trying to make your way around a crowded airport, you might be a bit frazzled about trying to find out new flight information. You know if you need the help, Mom or Dad can always double-check your flight info online for you, or even call into the airline to get more details if needed.

If you booked your flight through STA Travel, they also offer 24/7 customer service for all their travelers. So don’t hesitate to call your STA rep if you have a question you need answered immediately, since they have instant access to all of your flight information as you need it.